A service guarantee you can rely on

We offer a 100% money-back guarantee within 7 days if you're not satisfied with your experience — courteous service, clean facilities, qualified practitioners, clear explanations, and personalised guidance.

This guarantee is about service quality, not clinical outcomes. Results from colonic hydrotherapy depend on individual factors — your health history, how your body responds, your commitment to any recommendations, and the nature of what you're addressing — so we can't guarantee a specific health outcome, and this guarantee doesn't cover one.

• Valid once per person only
• Must be claimed within 7 days of your appointment
• You may be asked to provide feedback as part of a claim
• After a refund is issued, we're unable to rebook you with that practitioner

• Respect and dignity, throughout every visit
• Transparency about the procedure, every step of the way
• Genuine clinical expertise in gut health, from qualified practitioners
• Tailored, personalised care — not a fixed protocol
• No pressure to return or purchase additional services

Contact us on (03) 9388 0080 or through our contact page within 7 days of your appointment, and we'll talk it through.